Frequently Asked Questions – Brick Mosaics by Art4Bricks
Got questions? You're not alone! Below you'll find answers to the most common questions from our global mosaic art community. Whether you're looking for a custom LEGO®-compatible mosaic kit or curious about shipping and building, we’ve got you covered.
What’s included in the kit?
Every kit contains all plates (sorted by size and color), all necessary base plates, connectors, and, a printed building guide.
Are the bricks original LEGO®?
No, our kits use high-quality, LEGO®-compatible bricks. This helps us offer custom designs at a more affordable price while ensuring excellent fit and color accuracy.
How long does shipping take?
We ship globally. Orders within Europe usually arrive within 5–8 business days, while international shipping may take 10–14 days. You'll receive a tracking link once your kit is on its way.
Can I turn my own photo into a mosaic?
Absolutely! Just visit our Custom Mosaic Designer, upload your image, and see an instant mosaic preview. You can then order your personalized kit right away.
How difficult is it to build a mosaic?
It’s easier than you think! Our kits are beginner-friendly and great for adults, teens, and families. Just follow the step-by-step plan. Building time varies from 2 to 10+ hours depending on size.
Where are you based and do you ship worldwide?
We are based in Germany and ship worldwide. Our kits are made to inspire brick lovers across Europe, North America, Asia, and beyond.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items, especially custom made products. Please refer to our Return Policy for more information.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Do I need glue to build it?
No glue is needed! The bricks fit snugly and are 100% LEGO®-compatible.
Is this suitable for kids?
Absolutely! With adult help for sorting, even younger builders can enjoy the process.
How can I contact support?
For any questions, feel free to email us at support@art4bricks.com. We usually respond within 24–48 hours.
I’m an artist – how can I collaborate with Art4Bricks?
We love working with creative minds! Learn more about our Gallery Partner Program or drop us a message to get started.